The Certification Body: Global Certification Bureau (GCB)
Address: 68D Building, Flat04, Officer City, Toson, Alexandria, Egypt
Commercial register no: 89547
The Client: Alexandria International Stadium
Address:
Commercial register no:
2. Scope of Agreement
GCB agrees to provide certification services as detailed in the attached quotation and audit plan. The client agrees to supply GCB with all necessary information and facilities for certification, and to allow EGAC (Egyptian Accreditation Center) to attend audits if required.
3. Personnel
GCB will deploy suitably qualified personnel, either from its own staff or approved subcontractors, for all activities under this agreement.
4. Terms of Payment
Charges are as set out in the quotation.
The Client shall pay all reasonable expenses as detailed in the quotation and as incurred in the performance of this agreement.
Charges may be increased with prior notice.
Invoices are due within 30 days from the date of invoice, unless otherwise stated.
Additional fees may be charged for services outside the agreed proposal or for additional surveillance visits due to major non-conformances.
5. Confidentiality
GCB, its officers, employees and agents agree to maintain as confidential and not to use or disclose to any third party, any information derived from the Client in connection with the services, except as required to perform the services or as required by law.
6. Termination
Either party may terminate this agreement with 30 days written notice.
Upon termination, the GCB Certificate of Approval is no longer valid and must be returned. All documentation using GCB logo must be withdrawn and outstanding fees paid.
7. Assignment
This agreement may not be assigned without the written consent of both parties.
8. Force Majeure
Neither party shall be liable for failure to perform due to causes beyond their control.
9. Law
This agreement is governed by the laws of Egypt.
10. Indemnity
The client agrees to indemnify GCB against any losses or claims arising from misuse of any approval or license granted by GCB under this agreement.
11. Management System Performance Complaints
The client shall properly document and respond to all complaints regarding the management system, keeping records for an appropriate period.
12. Liability
GCB and its staff do not warrant the accuracy of information or advice provided. GCB's liability for proven loss is limited to the fee charged for the particular service.
13. Publicity and Promotion
The client shall comply with GCB requirements when referencing certification status in communications.
The client shall not make or permit any misleading statements regarding its certification.
Upon withdrawal of certification, all references to certification must be discontinued.
14. Use of GCB Logo
The managment systems logo (ISO 9001, ISO 14001, ISO 45001, ISO 20000-1, ISO 22000, ISO 27001) may only be used after certification is granted and the certificate is issued.
The logo must not be used on products, product packaging, laboratory test, calibration or inspection reports.
Misuse of the logo may result in suspension or withdrawal of certification.
15. Ownership of the Certificate of Approval
The certificate and right to use the symbol remain the property of GCB and cannot be sold, lent, or used as an asset of the client.
16. Safety
The client is responsible for ensuring all visitors to their site have adequate protective equipment and training as required.
17. Insurance
Both parties agree to maintain appropriate third-party liability insurance.
18. Certification Process
Client submits application for certification.
GCB reviews application and provides a quotation.
On acceptance, this contract is signed and returned to GCB.
Audit Team Leader arranges document review (stage 1) and audit plan.
Audit is conducted and findings reported. Nonconformities must be addressed by client in defined periods (3 weeks minor, 3 months major).
Certification decision is made after technical review. Certificate is issued and available for download.
Certificate may be suspended, withdrawn, or scope reduced as per contract terms.
19. Disputes
Disputes may be resolved by mutual agreement. If not, the client may raise a complaint to GCB.
20. Complaints
Complaints will be processed in accordance with GCB's complaints procedure (see website).
21. Appeal
The client may appeal GCB's decisions to the GCB Governing Board for a final decision.
22. Client Duties
Comply with certification requirements.
Make all necessary arrangements for audits, including access to records, personnel and processes.
Accommodate observers (e.g. accreditation assessors or trainee auditors) where applicable.
The legally enforceable arrangements shall also require that the certified
client informs the Certification Body, without delay, of the occurrence of a serious
incident or breach of regulation necessitating the involvement of the competent
regulatory authority.
23. Notice of Changes
GCB will notify clients of any changes to certification requirements.
The client must inform GCB without delay of changes affecting capability to fulfill certification requirements, including legal, commercial, organizational status or ownership, management, address or sites, scope of operations, or major management system changes.
