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Job Title: Admin (Administrative Officer) Department: Administration Reports To: HR Manager / General Manager Job Summary The Admin is responsible for providing comprehensive administrative support to ensure efficient operation of the office. This role manages day-to-day administrative tasks, assists in coordinating office activities, handles documentation and correspondence, and supports various departments within the company. The Admin plays a key role in maintaining an organized, productive, and professional work environment. Key Authorities • Manage office supplies and inventory within approved budgets. • Coordinate meeting schedules and room bookings. • Authorize processing of routine administrative requests. • Liaise with vendors and service providers for office needs. Key Responsibilities • Handle general office duties such as answering phones, managing correspondence, and greeting visitors. • Maintain and organize physical and electronic filing systems. • Assist in scheduling meetings, appointments, and events. • Prepare and distribute internal memos, reports, and documents. • Support travel arrangements and logistics for staff and guests. • Monitor and replenish office supplies and equipment. • Coordinate maintenance and repair of office facilities. • Assist with onboarding of new employees and orientation processes. • Support HR, Finance, and IT departments with administrative tasks as required. • Ensure compliance with company policies and confidentiality of sensitive information. Qualifications • Diploma or bachelor's degree in Business Administration, Office Management, or a related field is preferred. • Minimum 2 years of experience in an administrative or office support role, preferably in a service or certification environment. • Excellent organizational and time management skills. • Strong communication and interpersonal abilities. • Proficiency in MS Office applications and office equipment. • Attention to detail and accuracy. • Ability to handle multiple tasks and prioritize effectively. Key Competencies • Organization and efficiency • Communication and teamwork • Confidentiality and integrity • Customer service orientation Work Environment Work is primarily office-based, involving the use of computers, telephones, and standard office equipment. The role requires frequent interaction with staff, clients, and visitors. Physical demands are minimal but may include light lifting of office supplies or documents. Compensation and Benefits • Salary: Competitive, based on experience and qualifications. • Benefits: Health insurance, annual leave, professional development opportunities, and other standard company benefits.
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