The organization does not consistently retain sufficient documented information as evidence of employee competence,

During the review of competence and personnel records, some employee files did not contain adequate documented evidence demonstrating competence (e.g., incomplete competence evaluation/training evidence aligned to the job requirements).

clause 7.2 d the organization shall retain documented information as evidence of competence

-Assign responsibility of completing all employee files including competence needed for all roles

Competence requirements and the corresponding documented evidence to be retained in personnel files have not been clearly defined and embedded in the HR process

Perform a 100% review of existing personnel files against the new checklist and collect any missing competence records. Provide a short awareness session for HR staff and line managers regarding the updated competence and documentation requirements.