Corrective Action List

Audit Details for Sena Marine Services LLC


Audit Program Print Stage 2 Audit Plan Print Recertification Audit Plan Print SV1 Audit Plan Print SV2 Audit Plan Back
Decision Form

Organization Info

NameSena Marine Services LLC
AddressBuilding No:9, Group H, Navy Buildings, Tosson, Alexandria, Egypt
Contact PersonCapt. Mokhtar Elghazouly
Emailoperation@senamarine.com
Audit CriteriaISO 9001, ISO 14001, ISO 45001
ScopeVessel RepaiG Dry Docking & Maintenance •Marine Inspections & Testing •Marine & Technical Supplies •Vessel Chartering, Marine Arbitration & Marine Mediation •Consultancy & Providing Technical & Marine Advisors •Providing Marine Training, Rigging Operations & Load Out Preparation.
EA Code20, 18, 22, 31, 39, 28

Departments

Audit Program

Audit Program

Audit Plans & Schedules

Plan Type: SV2
Lead Auditor: Mohamed Fouad (MF)
Technical Expert: NA
Team Members: NA
Audit Dates: 2025-09-22 to 2025-09-22
DateFromToActivity (Department)AuditorAuditee
2025-09-22 09:00:00 09:15:00 opening meeting MF Management Representative
2025-09-22 09:15:00 10:00:00 Context of Sena Marine MF QHSE
2025-09-22 10:00:00 10:45:00 Planning MF QHSE
2025-09-22 10:45:00 11:45:00 Operation MF operations
2025-09-22 11:45:00 12:30:00 Support MF HR , Maintenance
2025-09-22 12:30:00 13:00:00 Internal Audit MF QHSE
2025-09-22 13:30:00 14:00:00 Management Review MF Top management
2025-09-22 14:00:00 14:30:00 Leadership and Commitment MF Top management
2025-09-22 14:30:00 15:00:00 improvement MF QHSE
2025-09-22 15:30:00 16:00:00 Close meeting MF Management Representative

Audit Reports

1St Stage Add Report
No audit report recorded for this plan type.
Stage 2 Audit Report Add Report
No audit report recorded for this plan type.
Recertification Audit Report Add Report
No audit report recorded for this plan type.
SV1 Audit Report Add Report
No audit report recorded for this plan type.
SV2 Audit Report Print Edit
Type: SV2
Lead Auditor: Mohamed Fouad (MF)
Man Days: 1.5

Strength Point:
1- Customer Satisfaction Monitoring
Systematic follow-up with clients (e.g., Subsea 7) and measurable improvement in customer base from 23 to 39 clients reflect strong customer focus and positive market performance (Finding 7).
2- Product Release & Certification
Products (Yokohama Fenders) underwent final inspection and certification by Bureau Veritas, ensuring conformity before delivery
Area for Improvement:
NA
Observation:
The internal audit program has been implemented; however, its effectiveness is limited
Minor NCR:
NA
Major NCR:
NA
Team Leader Recommandations:
Enhance the internal audit program by allocating additional trained resources or engaging external auditors to strengthen audit independence and effectiveness.
Audit Team:
  • MF (lead auditor)
Auditees:
  • Cap. Mokhtar ElGhazouly (Operations Manager)
  • eng. Omar Mohamed (QHSE)
  • Mr. Bassem Younis Abdallah (seafarer)
Findings
Clause No. Requirements/Departement Evidence Result
4.1 Understanding the organization and its context Company has established procedure to define the internal and external issue related to the QHSE scope of operation
Internal & External Issue Register Form SENA-QHSE-F01
List of Interested parties and their requirements SENA-QHSE-F02 need to be updated
OK
4.2 Understanding the needs and expectations of interested parties List of Interested parties and their requirements SENA-QHSE-F02 need to be updated OK
4.3 Determining the scope of the QMS Determining the scope of the QMS OK
4.4 QMS and its processes The process needed for providing the services are clearly defined OK
5.1 Leadership and commitment Top management commitment has been observed during the audit , by attend the opening and closing meeting as well as the evidence of attend the management review Sena Marine - Organization Chart- May 2023
Company has defined its quality policy , to cover all requirements in clause 5.2.
Quality, Health, Safety and Environmental Policy
QHSE POLICY (Integrated Policy) SENA-QHSE-F04 Issue No.1 Issue date.01 Jan. 2023
OK
5.2 Quality policy Company has defined its quality policy , to cover all requirements in clause 5.2.
Quality, Health, Safety and Environmental Policy
QHSE POLICY (Integrated Policy) SENA-QHSE-F04 Issue No.1 Issue date.01 Jan. 2023
OK
5.3 Organizational roles, responsibilities and authorities The top management has assigned a responsible to report and follow up the effectiveness of QMS implementation
Job Description SENA-QHSE-P09-F10
OK
6.1 Actions to address risks and opportunities Addressing QHSE Risks & Opportunities, Hazard Identification and QHSE Risk Assessment Procedure SENA-QHSE-P01
SENA-QHSE-P01-F01 Hazard Marine Risk Register _offshore support
SENA-QHSE-P01-F01 Hazard Marine Risk Register Bunker (cargo supply)
SENA-QHSE-P01-F02 Health Marine Risk Register
SENA-QHSE-P01-F03 significant environmental aspects list
SENA-QHSE-P02 Safety Emergency Response Procedure
OK
6.2 Quality objectives and planning to achieve them The organization has established documented objectives in the form SENA-QHSE-P16-F01.
Evidence: The objectives include:
Establishing Sena Marine Fabrication Yard in Eltabia.
Achieving Zero Accident HSE Target.
Objectives are clearly defined, measurable, and aligned with the organization’s strategic direction and HSE commitment.
OK
6.3 Planning of changes There were no changes need planning OK
7.1 Resources monitoring and measuring resurses used in operation calibrated (GAS detector ALTAIR4XR S/N00086659 calibration certificate dated 03/06/24) OK
7.2 competence The competence of employees was verified by sampling the seafarer Mr. Bassem Younis Abdallah. personnel file was reviewed and compared against the required competence criteria for the position Deck Hand on Board. OK
7.3 awareness awareness of the company’s policy and objectives was verified. by sampling the seafarer Mr. Bassem Younis Abdallah OK
7.4 Communication The company has defined reporting system based on the Email or doc. report SENA-QHSE-P10-F05 Communication log OK
8.1 Operational planning and control SENA-QHSE-P12 Safety operational control Procedure OK
8.2 Determination of requirements for products and services A sample process was traced
Verification was conducted for the Inspection & Recertification of two Yokohama Fenders Client
Subsea 7 ,job order C002-Q-015-24-MM dated 11/Aug including review of related documentation and alignment with customer requirements.
The process was properly implemented, and customer requirements were considered and verified during execution.
OK
8.3 Design and development of products and services NA OK
8.4 Control of externally provided processes, products and services The audit verified the process of inspection and supplier evaluation.
Inspection of two containers was conducted by RINA, an accredited inspection body. The company was evaluated as a supplier, and the evaluation record was available.
Purchase Order No. V009-SP001-NM addressed to Sigma Company for the supply of marine paints was reviewed, along with the record of its evaluation as an external service provider (Marine Paint).
The organization has effectively controlled and documented the evaluation of external providers in accordance with requirements.
OK
8.5 Production and service provision A sample process was traced
Verification was conducted for the Inspection & Recertification of two Yokohama Fenders Client
Subsea 7 ,job order C002-Q-015-24-MM dated 11/Aug including review of related documentation and alignment with customer requirements.
The process was properly implemented, and customer requirements were considered and verified during execution.
OK
8.6 Release of products and services The final inspection and release of products were verified.
Two Yokohama rubber fenders (4000MM L, 50KPI pressure) underwent final inspection, with a certificate of conformity issued by Bureau Veritas (BV).
The final inspection and release process was properly implemented, and evidence of conformity was maintained as per requirements.
OK
8.7 Control of nonconforming outputs The control of non-conformity services not found during the audit OK
9.1 Monitoring, measurement, analysis and evaluation Customer satisfaction is monitored and evaluated after each operation.
Verification was conducted through customer feedback emails (e.g., Subsea 7).
Customer satisfaction was also measured via market share analysis, showing an increase in the client base from 23 clients at the beginning of the year to 39 clients currently.
The organization demonstrated effective monitoring of customer satisfaction, with positive growth trends confirming enhanced client trust and market presence.
OK
9.2 Internal audit The company has defined IA procedure SENA-QHSE-P14 Internal Audit Procedure,
SENA-QHSE-P14-F01 Internal Audit Programme
SENA-QHSE-P14-F02 Internal Audit Plan 14/6/2023
Internal Audit Checklist SENA-QHSE-P14-F03
Internal Auditor Report SENA-QHSE-P14-F04
The internal audit program has been implemented; however, its effectiveness is limited.
Due to the relatively small number of employees, the internal audit coverage and independence were constrained, resulting in reduced robustness of the audit process.
Result: While the requirement for conducting internal audits is fulfilled, the audit process shows limited depth.
Recommendation: Enhance the internal audit program by allocating additional trained resources or engaging external auditors to strengthen audit independence and effectiveness.
OK
9.3 management review During management review, resources were allocated to support strategic projects.
Specific resources have been assigned for establishing the SENA Marine Fabrication Yard with the aim of enhancing the company’s service offerings.
The management review demonstrated commitment to continuous improvement through proper resource planning and allocation.
OK

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