| Name | Ocean Express Reefer For Container Maintenance |
|---|---|
| Address | 38 B Sultan - Hussein Street - Fourth Floor - Attarin - Alexandria - Egypt |
| Contact Person | Eng. Ashraf Abdelhalim |
| quality.control@oceanexpressag.com | |
| Audit Criteria | ISO 9001, ISO 14001, ISO 45001 |
| Scope | Repair and Maintenance of Ships, Boats and Vessels of Containers of all Types. |
| EA Code | 35 |
| Date | From | To | Activity (Department) | Auditor | Auditee |
|---|---|---|---|---|---|
| 2024-10-23 | 09:00:00 | 16:00:00 | QHSE | Adel Belal | QHSE manager |
| 2024-10-24 | 09:00:00 | 16:00:00 | QHSE | Adel Belal | QHSE manager |
| Date | From | To | Activity (Department) | Auditor | Auditee |
|---|---|---|---|---|---|
| 2024-12-22 | 09:00:00 | 09:30:00 | Opening Meeting | all | Top management |
| 2024-12-22 | 09:30:00 | 12:00:00 | QHSE | all | QHSE manager |
| 2024-12-22 | 12:00:00 | 12:30:00 | Break | all | NA |
| 2024-12-22 | 12:30:00 | 14:00:00 | QHSE | all | management |
| 2024-12-22 | 14:00:00 | 17:00:00 | HR | all | management |
| 2024-12-22 | 17:00:00 | 17:15:00 | auditors meeting | all | NA |
| 2024-12-22 | 17:15:00 | 17:30:00 | washup meeting | All | management |
| 2024-12-23 | 09:00:00 | 09:15:00 | RCap | all | management |
| 2024-12-23 | 09:15:00 | 12:00:00 | Operation | all | management |
| 2024-12-23 | 12:00:00 | 12:30:00 | Break | All | NA |
| 2024-12-23 | 12:30:00 | 15:30:00 | Operation | all | management |
| 2024-12-23 | 15:30:00 | 17:00:00 | Purchasing | all | management |
| 2024-12-23 | 17:00:00 | 17:15:00 | auditors meeting | all | NA |
| 2024-12-23 | 17:15:00 | 17:30:00 | washup meeting | all | management |
| 2024-12-24 | 09:00:00 | 09:15:00 | Recap | all | management |
| 2024-12-24 | 09:15:00 | 12:00:00 | Maintenance | all | management |
| 2024-12-24 | 12:00:00 | 12:30:00 | Break | all | NA |
| 2024-12-24 | 12:30:00 | 15:00:00 | Maintenance | all | management |
| 2024-12-24 | 15:00:00 | 17:00:00 | Storage | all | management |
| 2024-12-24 | 17:00:00 | 17:30:00 | auditors meeting | all | management |
| 2024-12-24 | 17:30:00 | 18:00:00 | washup meeting | All | management |
| 2024-12-24 | 18:00:00 | 18:15:00 | Closing meeting | all | Top management |
| Date | From | To | Activity (Department) | Auditor | Auditee |
|---|---|---|---|---|---|
| 2026-01-12 | 09:00:00 | 09:30:00 | opening meeting | All | Top Managment |
| 2026-01-12 | 09:30:00 | 12:00:00 | QHSE | MF | QHSE Manager |
| 2026-01-12 | 09:30:00 | 12:00:00 | Maintenance | Adel | Maintenance Manager |
| 2026-01-12 | 09:30:00 | 12:00:00 | Operation | IH | HSE Yard operation Manager |
| 2026-01-12 | 12:00:00 | 12:30:00 | Break | ||
| 2026-01-12 | 12:30:00 | 16:30:00 | Operation | AB | Opeartion manager |
| 2026-01-12 | 12:30:00 | 16:30:00 | Maintenance | IH | Maintenance Manager |
| 2026-01-12 | 12:30:00 | 16:30:00 | QHSE | MF | QHSE Manager |
| 2026-01-12 | 16:30:00 | 17:00:00 | Auditor Meetiing | All | NA |
| 2026-01-12 | 17:00:00 | 17:30:00 | Closing meeting | All | top management |
| Date | From | To | Activity (Department) | Auditor | Auditee |
|---|
| Clause No. | Requirements/Departement | Evidence | Result |
|---|---|---|---|
| 4.3 | QHSE | The scope is well documented in the QHSE-M dated 1-9-2024 the scope is defined to be Repair and maintenance of Ships, Boats and Vessels of containers of all types. There is only 8.3 clause is excluded, since all operation conducted according to manufacture manuals. |
OK |
| 4.4 | QHSE | The organization has defined all processes needed for providing the scope services The master list of documented information QSEF-01-04 dated 1-9-2024 has defined all processes in documented procedures. |
OK |
| 5.2 | QHSE | The organization has defined IMS policy to comply with the requirements of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018. The policy document is QHSE-F-01-01-E is the English version and QHSE-F-01-01-A for Arabic version to ensure communication of the policy | OK |
| 5.4 | QHSE | The organization has defined the workers' representative as a mechanism of workers communication. Also the organization has defined the procedure QSEP-16 dated 1-9-2024 for the communication and participation | OK |
| 6.1.1 | QHSE | the organization has defined procedure for the determined the business risk assessment QSEP-23 dated 1-9-2024 , the procedure define the opportunity and threat evaluation | OK |
| 6.1.2 | QHSE | The organization has determined procedure QSEP-12 to defined the hazard identification dated 1-9-2024 and Environmental aspect determination QSEP-13, the significant aspect determined to be 15 and more. | OK |
| 6.1.3 | QHSE | The organization has determined a procedure QSEP-14 dated 1-9-2024 to determine the applied acts of applicable laws such as law 12/2003 and law 4/94. The procedure shows that the organization has subscription in the official journal and El Waqaa El Masria to update the legal and other requirements , plus the company has a legal department to help define the updates in legal and other requirements. | OK |
| 6.2 | QHSE | The organization has defined a procedure QSEP-15 dated 1-9-2024. The organization has defined an objective is each department such as the decrease the repair time by 10% over 2023 operation, the achievement program has been reviewed for the implantation. Also HR objective to decrease the turnover percentage by 5% over 2023, the achievement program has been reviewed to comply with the requirements of the IMS clause 6.2.2 |
OK |
| 6.3 | QHSE | The organization doesn't define special procedure to handle the management of change, but the company use the business risk procedure to define issues and interested party and their requirements that are related to the change. | OK |
| 7.4 | QHSE | the organization has defined a procedure QSEP-16 dated 1-9-2024 for communication and participation. | OK |
| 7.5 | QHSE | The organization defined the procedure QSEP-01 dated 1-9-2024. The procedure defines how the organization establish, modify, cancel and control of extremal origin documents | OK |
| 8.2 | QHSE | The organization has defined procedure QSEP-18 dated 1-9-2024, which defined the health and safety emergency and Environmental emergency plans, the organization has conducted a drill for testing its procedure and different scenarios. The drill dated 14/10/2024 for fire in the workshop, and remove of waste due to the fire. | OK |
| 8.3 | QHSE | the organization has defined that 8.3 is excluded from the IMS due to use of standard manufacture manuals to repair and maintain its scope of work | OK |
| 8.7 | QHSE | The organization has defined the procedure QSEP-03 dated 1-9-2024 to handle any non-conformity services | OK |
| 9.1.2 | QHSE | The organization has defined procedure QSEP-20 dated 1-9-2024 for evaluation of compliance, the organization has completed the HSE measurement using 3rd part which is registered according to law 9/2009, the report shows the compliance with law 12/2003 and 4/94 | OK |
| 9.2 | QHSE | The organization has defined procedure QSEP-02 dated 1-9-2024 internal audit procedure, also the procedure includes the audit program QSEF-02-01 dated 1-9-2024, the program shows the unplanned audit to ensure the IMS effectiveness, and the planned audit for 2025. The company has considered the importance of area to be audited. Last IA report 20-10-2024. There is no defined NCRs but many AFIs have defined. | OK |
| 9.3 | QHSE | The organization has conducted the management review for year 2024 dated 21-10-2024 | OK |
| 10.2 | QHSE | The organization has defined a procedure for incident investigation QSEP-21 dated 1-9-2024 there is no accident defined within the last period. Also, the company has defined procedure QSEP-03 dated 1-9-2024, for corrective action. There is no corrective action defined for the last period. | OK |
| Use of Logo | QHSE | There is no implementation for the use of logo since the company is under the 1 stage audit. | OK |
| Clause No. | Requirements/Departement | Evidence | Result |
|---|---|---|---|
| 4.4 | QHSE | Implementation of QHSE operational processes was verified through completed Operational Control Records (QHSE-F-01) applied during live ship and container repair activities. Records dated 10-09-2024, 05-10-2024, and 18-11-2024 demonstrated effective control of welding, lifting, and maintenance operations at shipyard and onboard locations. | OK |
| 5.1 | QHSE | Leadership involvement was evidenced through completed Management Site Inspection Forms (QHSE-F-02) conducted during shipyard and onboard vessel visits on 15-09-2024 and 12-11-2024, showing direct oversight of safety, environmental protection, and quality controls. | OK |
| 6.1.1 | QHSE | Risk-based controls were effectively implemented through completed Risk Assessment Forms (QHSE-F-05) addressing hot work, confined spaces, lifting operations, and environmental risks, with approved assessments dated 12-09-2024, 07-10-2024, and 20-11-2024. | OK |
| 6.1.2 | QHSE | Environmental aspects and OH&S hazards were actively managed through reviewed HIRA & Environmental Aspect Register Review Forms (QHSE-F-06) dated 30-09-2024 and 31-10-2024, linked to ongoing ship and container maintenance activities. | OK |
| 6.2 | QHSE | Monitoring of QHSE objectives was demonstrated through monthly Objectives & KPI Monitoring Forms (QHSE-F-08) issued on 30-09-2024, 31-10-2024, and 30-11-2024, showing tracking of incidents, waste control, and repair quality performance. | OK |
| 7.1.1 | QHSE | Availability and implementation of resources required for conformity of ship and container repair services were verified through completed PPE Issuance & Equipment Inspection Logs (QHSE-F-09) dated 05-09-2024, 14-10-2024, and 19-11-2024, confirming availability of PPE, lifting equipment, inspection tools, and emergency resources at shipyards and onboard vessels. Additional evidence was provided through Operational Control Records (QHSE-F-01) dated 10-09-2024 and 18-11-2024, demonstrating allocation of competent personnel and suitable working environment during live repair activities. | OK |
| 7.1.4 | QHSE | Control and management of the work environment were demonstrated through completed Management Site Inspection Forms (QHSE-F-02) conducted on 15-09-2024 and 12-11-2024, confirming suitability of shipyards, onboard working conditions, lighting, ventilation, noise control, and safety arrangements during marine repair activities. Supporting evidence included Environmental Control & Waste Logs (QHSE-F-15) dated 28-09-2024 and 29-10-2024, confirming housekeeping, waste control, and pollution prevention measures applied at repair sites. | OK |
| 7.1.5.2 | QHSE | Measurement traceability was verified through implemented calibration and verification controls evidenced by completed Equipment Inspection & Verification Records (QHSE-F-09) dated 14-10-2024 and 19-11-2024, confirming inspection and fitness-for-use of measuring and monitoring equipment used during ship and container repair inspections. Records demonstrated identification status, inspection dates, and acceptance criteria applied during quality and safety checks. | OK |
| 7.3 | QHSE | Worker awareness was further confirmed through completed Safety Awareness Records (QHSE-F-11) signed during toolbox talks conducted in October and November 2024 for ship and container repair activities. | OK |
| 7.4 | QHSE | Effective internal communication was evidenced through completed Internal Communication & Incident Notice Forms (QHSE-F-12) issued during September–November 2024 related to safety alerts and environmental instructions. | OK |
| 7.5 | QHSE | Documented information control and implementation were verified through completed Permit to Work Forms (QHSE-F-13) for hot work, confined space entry, and lifting activities issued on 09-10-2024, 22-10-2024, and 11-11-2024. | OK |
| 8.1 | QHSE | Operational controls were implemented through completed Method Statement Implementation Records (QHSE-F-14) applied during active ship and container repair jobs between September and November 2024. | OK |
| 8.1.2 | QHSE | Environmental protection measures were evidenced through completed Environmental Control & Waste Logs (QHSE-F-15) dated 28-09-2024, 29-10-2024, and 26-11-2024, confirming proper waste and waste-oil management. | OK |
| 8.1.3 | QHSE | Changes in repair methods and work locations were controlled through completed Management of Change Forms (QHSE-F-16) implemented during October and November 2024. | OK |
| 8.1.4 | QHSE | Contractor control was verified through completed Contractor QHSE Evaluation Forms (QHSE-F-17) dated 07-10-2024 and 18-11-2024, covering subcontractors involved in marine repair activities. | OK |
| 9.1.1 | QHSE | Monitoring and measurement of QHSE performance were evidenced through completed QHSE Performance Monitoring Logs (QHSE-F-19) maintained continuously during September–November 2024. | OK |
| 10.3 | QHSE | Continual improvement was demonstrated through implemented Continual Improvement Action Plans (QHSE-F-23) initiated and completed during November 2024, resulting in enhanced safety and environmental controls. | OK |
| 5.3 | HR | Roles, responsibilities, and authorities for HR activities were implemented through QSEP-04-01-A (Provision of Resources) and QSEP-04-02-B (Personnel Work Instruction). Evidence of application was verified through completed QSEF-04-01 (Personnel Requisition) dated 12-09-2024 and 04-11-2024, supporting manpower allocation for ship repair and container operations. | OK |
| 7.1.1 | HR | Availability of human resources was demonstrated through implemented manpower planning and recruitment activities supported by completed QSEF-04-01 (Personnel Requisition) and QSEF-04-03 (Hiring Documents) dated 10-09-2024 and 28-10-2024, confirming recruitment aligned with operational needs. | OK |
| 7.1.2 | HR | Competence requirements were defined and applied through approved QSEF-04-02 (Job Description – JD-DD-00) and verified during recruitment and deployment activities within the audit period. | OK |
| 7.2 | HR | Personnel competence was evidenced through implemented training and evaluation records supported by QSEP-05 (Training Awareness and Competence) and completed QSEF-05-03 (Employee Training Record) and QSEF-05-05 (Employees Attendance Training Record) dated 17-09-2024, 21-10-2024, and 06-11-2024. | OK |
| 7.3 | HR | Awareness of job responsibilities, QHSE requirements, and company policies was verified through completed QSEF-04-06 (Orientation Record – New Employee) and QSEF-05-03 (Employee Training Record – Induction Program) conducted during onboarding activities in September and October 2024. | OK |
| 7.4 | HR | Internal HR communication was implemented through issued Personnel Work Instruction (QSEP-04-02-B) and documented records such as QSEF-04-12 (Personal Interview Form) and internal HR notifications issued during October 2024. | OK |
| 8.1 | HR | Operational control of HR processes was demonstrated through controlled recruitment, onboarding, and deployment activities supported by QSEF-04-01 (Personnel Requisition), QSEF-04-03 (Hiring Documents), and QSEF-04-06 (Orientation Record) applied during September–November 2024. | OK |
| 9.1.1 | HR | Monitoring and measurement of HR performance were evidenced through completed QSEF-04-11 (KPI) and QSEF-04-05 (Performance Evaluation & Planning) issued on 30-09-2024, 31-10-2024, and 30-11-2024, covering turnover, performance, and training completion. | OK |
| 4.4 | operation | Implementation of operational processes was verified through application of QSEP-28 (Reefer Operation Procedure) during live reefers handling and marine service activities. Evidence was supported by completed QSEF-06-01 / 06-02 / 06-03 (Statements of Fact) dated 12-09-2024, 08-10-2024, and 19-11-2024, demonstrating controlled execution of operational activities. | OK |
| 6.1.1 | operation | Risk-based thinking in operations was implemented through QSEP-23 (Operational Risk Identification Procedure) and applied using completed QSEF-23-01 (Stakeholders Identification) and QSEF-23-05 (Operational Risk Matrix) reviewed on 30-09-2024 and 31-10-2024, covering risks related to service delays, equipment failure, and customer dissatisfaction. | OK |
| 6.1.2 | operation | Identification and evaluation of environmental aspects and OH&S hazards related to operational activities were implemented through QSEP-12 (Hazard Identification and Risk Assessment and Risk Control) and QSEP-13 (Environment Aspects – Environmental Control Procedure). Evidence was verified through completed QSEF-12-01 (Hazard Identification & Risk Assessment) and QSEF-12-03 (Inspection of Contractors’ Trucks at Yard Entry) dated 18-09-2024 and 22-10-2024, covering operational risks such as reefers handling, terminal operations, container discharge, and contractor movements. Environmental aspects and controls were further evidenced through QSEF-13-01 (Identification & Evaluation of Environmental Aspects) and QSEF-13-02 (Environmental Aspects, Impacts & Control Measures) reviewed on 30-09-2024 and 31-10-2024, demonstrating defined controls for spills, emissions, waste, and energy use during operations. | OK |
| 7.1.1 | operation | Availability of operational resources was demonstrated through coordination with HR and Maintenance, supported by QSEP-04-01-A (Provision of Resources) and evidenced in operational records dated September and October 2024, confirming manpower and equipment availability for customer services. | OK |
| 7.1.4 | operation | Suitable operational work environment was verified through daily operational supervision and safety monitoring records documented in QSEF-17-01 (Daily Safety & Environmental Monitoring) dated 15-09-2024, 20-10-2024, and 18-11-2024. | OK |
| 8.1 | operation | Operational control of service provision was evidenced through implementation of QSEP-17 (Operation Control Procedure) and completed QSEF-17-01 (Daily Safety & Environmental Monitoring) and QSEF-06-04 (Terminal Arrival–Departure Report) dated 09-10-2024 and 22-11-2024. | OK |
| 8.2.1 | operation | Review of customer requirements prior to service delivery was implemented through operational job documentation and verified in QSEF-06-01 (Statement of Fact) records dated 04-09-2024, 15-10-2024, and 22-11-2024, confirming agreed scope and service conditions. | OK |
| 8.2.2 | operation | Changes to customer or operational requirements were controlled through updated operational records reflected in revised Statements of Fact (QSEF-06-02 / QSEF-06-03) dated 18-10-2024 and 21-11-2024, showing approved amendments during service execution. | OK |
| 8.5 | operation | Controlled execution of operations was demonstrated through completed QSEF-06-04 (Terminal Arrival–Departure Report) and QSEF-06-05 (Discharging Full List) dated 10-09-2024, 29-10-2024, and 27-11-2024, confirming services delivered according to plan. | OK |
| 8.6 | operation | Release and acceptance of services were evidenced through signed operational completion records included within QSEF-06-01 (Statement of Fact) and customer acknowledgment of completed services during September–November 2024. | OK |
| 9.1.1 | operation | Monitoring and measurement of operational performance and customer satisfaction were demonstrated through QSEP-19 (Performance Measurement and Monitoring) and records reviewed in management meetings during October and November 2024. | OK |
| 9.1.2 | operation | Customer satisfaction was measured and analyzed through completed QSEF-26-01 (Customer Satisfaction Evaluation Form) collected on 21-09-2024, 02-11-2024, and 24-11-2024, related to completed marine and reefer services. | OK |
| 4.4 | purchasing | Purchasing processes were implemented in accordance with QSEP-10 (Purchasing Procedure). Evidence was verified through completed QSEF-10-01 and QSEF-10-10 dated 09-09-2024, 16-10-2024, and 21-11-2024, confirming controlled execution of procurement activities supporting ship repair and operational needs. | OK |
| 6.1.1 | purchasing | Risks and opportunities related to purchasing activities were identified and addressed through operational risk identification under QSEP-23 , considering risks such as supplier delays, nonconforming materials, and impact on service delivery. Evidence was verified through QSEF-23-05 reviewed on 30-09-2024 and 31-10-2024. | OK |
| 7.4 | purchasing | Communication of purchasing requirements to suppliers was implemented through issued QSEF-10-03 dated 19-09-2024, 28-10-2024, and 25-11-2024, clearly defining technical, quality, environmental, and safety requirements. | OK |
| 8.4.1 | purchasing | Control of externally provided products and services was implemented through supplier selection and approval under QSEF-10-06 and maintained QSEF-10-07 / QSEF-10-08 (Approval) updated during October and November 2024. | OK |
| 8.4.2 | purchasing | Type and extent of control applied to suppliers were demonstrated through monitoring of supplier performance and compliance using QSEF-10-09 and purchasing follow-up records during September–November 2024. | OK |
| 8.4.3 | purchasing | Applicable requirements were communicated to suppliers through controlled Purchase Orders (QSEF-10-03) and contractual purchasing documents, ensuring conformity with operational, QHSE, and regulatory requirements. | OK |
| 8.6 | purchasing | Verification and acceptance of purchased materials were evidenced through completed QSEF-10-04 and QSEF-10-02 dated 23-09-2024, 02-11-2024, and 26-11-2024, confirming conformity before use in operations. | OK |
| 9.1.1 | purchasing | Monitoring and measurement of purchasing performance were demonstrated through review of purchasing records and supplier performance discussed during internal follow-up and management review meetings in October and November 2024. | OK |
| 6.1.2 | purchasing | Environmental aspects and OH&S hazards related to purchased products, suppliers, and contractors were identified and evaluated through QSEP-12 (Hazard Identification and Risk Assessment) and QSEP-13 (Environment Aspects Control Procedure). Evidence included completed QSEF-12-02 dated 17-09-2024 and 11-11-2024, and reviewed QSEF-13-01 / QSEF-13-02 on 30-09-2024 and 31-10-2024, addressing risks related to hazardous materials, transportation, and supplier environmental compliance. | OK |
| 4.4 | Maintenance | Maintenance processes were implemented in accordance with QSEP-22 (Equipment Maintenance Procedure). Evidence was verified through completed QSEF-22-02 (Equipment Maintenance Record) and QSEF-22-05 (Equipment / Forklift Maintenance Record Form) dated 07-09-2024, 13-10-2024, and 22-11-2024, covering both customer-related maintenance activities and internal company equipment. | OK |
| 6.1.1 | Maintenance | Risks and opportunities related to maintenance activities were identified under QSEP-23 (Operational Risk Identification Procedure), addressing risks such as equipment failure, downtime, and impact on service continuity. Evidence was verified through QSEF-23-05 (Operational Risk Matrix) reviewed on 30-09-2024 and 31-10-2024. | OK |
| 6.1.2 | Maintenance | Environmental aspects and OH&S hazards related to maintenance activities were identified and evaluated through QSEP-12 (Hazard Identification, Risk Assessment and Risk Control Procedure) and QSEP-13 (Environmental Aspects Control Procedure). Evidence included completed QSEF-12-01 (Hazard Identification, Risk Assessment and Control Form) and QSEF-13-01 / QSEF-13-02 (Identification of Environmental Aspects, Impacts and Control Measures) dated 18-09-2024, 22-10-2024, and 31-10-2024, covering workshop maintenance, onboard repairs, oils, waste, emissions, and energy consumption. | OK |
| 7.1.1 | Maintenance | Availability of maintenance resources was demonstrated through implementation of QSEP-04-01-A (Provision of Resources) and verified via updated QSEF-22-01 (Equipment / Forklift Inventory Register) dated 05-09-2024 and 04-11-2024, confirming availability of tools, machinery, and maintenance equipment. | OK |
| 7.1.4 | Maintenance | Suitability of the work environment for maintenance activities was verified through daily safety and environmental monitoring documented in QSEF-17-01 (Daily Safety and Environmental Inspection Record) dated 15-09-2024, 20-10-2024, and 18-11-2024, covering workshops, yards, and onboard maintenance locations. | OK |
| 7.1.5.2 | Maintenance | Monitoring and measuring equipment used during maintenance activities were controlled and verified through implemented inspection and readiness checks supported by QSEF-22-03-A (Equipment Inspection Before Operation Form) dated 09-10-2024 and 11-11-2024, ensuring equipment fitness prior to use. | OK |
| 8.1 | Maintenance | Operational control of maintenance activities was implemented through controlled execution of maintenance works using QSEF-22-04 (Equipment / Forklift Repair Request Form) and QSEF-22-06 (Equipment / Forklift Operation & Movement Order) dated 12-09-2024, 26-10-2024, and 27-11-2024, applicable to both customer maintenance jobs and internal company assets. | OK |
| 7.1.3 | Maintenance | Infrastructure needed for maintenance activities (workshops, tools, lifting/handling equipment, and internal assets used to support customer services) was implemented and maintained, evidenced through the updated QSEF-22-01 (Equipment / Forklift Inventory Register) dated 05-09-2024 and 04-11-2024, and preventive/corrective actions recorded in QSEF-22-02 (Equipment Maintenance Record) dated 13-10-2024 and 22-11-2024, demonstrating infrastructure maintenance and availability for operations. | OK |
| 8.5 | Maintenance | Controlled provision of maintenance service (execution under controlled conditions, including authorization before equipment use and ensuring readiness before mobilization to customer sites) was evidenced through completed QSEF-22-03-A (Equipment Inspection Before Operation Form) dated 09-10-2024 and 11-11-2024, and issued QSEF-22-06 (Equipment / Forklift Operation & Movement Order) dated 26-10-2024 and 27-11-2024, demonstrating controlled deployment and operation of equipment supporting customer service delivery and internal maintenance. | OK |
| 8.6 | Maintenance | Release and acceptance of maintenance activities were evidenced through completed and signed QSEF-22-05 (Equipment / Forklift Maintenance Record Form) dated 24-09-2024, 31-10-2024, and 28-11-2024, confirming completion and acceptance by customer representatives or internal asset owners. | OK |
| 9.1.1 | Maintenance | Monitoring and measurement of maintenance performance were demonstrated through review of maintenance records, downtime, and equipment availability discussed during internal follow-up and management review meetings in October and November 2024. | OK |
| 4.4 | storage | Storage activities were implemented as part of operational control under QSEP-17 (Operation Control Procedure). Evidence was verified through applied storage practices supporting operations and maintenance, with daily monitoring records documented in QSEF-17-01 (Daily Safety and Environmental Inspection Record) dated 10-09-2024, 14-10-2024, and 21-11-2024, confirming controlled storage operations. | OK |
| 6.1.1 | storage | Risks and opportunities related to storage activities (material availability, damage, misidentification, delays) were identified under QSEP-23 (Operational Risk Identification Procedure). Evidence was verified through QSEF-23-05 (Operational Risk Matrix) reviewed on 30-09-2024 and 31-10-2024, covering storage-related operational risks. | OK |
| 6.1.2 | storage | Environmental aspects and OH&S hazards related to storage activities were identified and evaluated through QSEP-12 (Hazard Identification, Risk Assessment and Risk Control Procedure) and QSEP-13 (Environmental Aspects Control Procedure). Evidence included completed QSEF-12-01 (Hazard Identification, Risk Assessment and Control Form) dated 19-09-2024 and 18-11-2024, and QSEF-13-01 / QSEF-13-02 (Environmental Aspects, Impacts and Control Measures) reviewed on 30-09-2024 and 31-10-2024, addressing storage of oils, chemicals, spare parts, waste, and housekeeping conditions. | OK |
| 7.1.1 | storage | Availability of storage resources (storage areas, racks, handling tools) was demonstrated through implementation of QSEP-04-01-A (Provision of Resources) and verified via storage condition monitoring documented in QSEF-17-01 (Daily Safety and Environmental Inspection Record) during September–November 2024. | OK |
| 7.1.4 | storage | Suitability of the storage work environment was verified through housekeeping and safety inspections documented in QSEF-17-01 (Daily Safety and Environmental Inspection Record) dated 15-09-2024, 20-10-2024, and 18-11-2024, covering lighting, access, segregation of materials, and spill prevention. | OK |
| 7.1.5.2 | storage | Monitoring and measuring equipment used in storage activities (where applicable) were controlled and verified through readiness and inspection checks recorded in QSEF-22-03-A (Equipment Inspection Before Operation Form) dated 09-10-2024 and 11-11-2024, applicable to forklifts and handling equipment. | OK |
| 8.1 | storage | Operational control of storage activities was implemented through controlled receipt, storage, and issue of materials, evidenced through QSEF-10-02 (Issue / Receipt Request Form) dated 23-09-2024, 02-11-2024, and 26-11-2024, supporting operations and maintenance requirements. | OK |
| 8.5 | storage | Controlled provision of storage services (handling, preservation, and issuing of materials under controlled conditions) was evidenced through segregation, identification, and safe handling practices verified via QSEF-17-01 (Daily Safety and Environmental Inspection Record) and material movement records during September–November 2024. | OK |
| 8.6 | storage | Release and acceptance of stored materials were evidenced through verification upon issue to operations and maintenance, supported by signed QSEF-10-02 (Issue / Receipt Request Form) dated 23-09-2024 and 26-11-2024, confirming correct materials released. | OK |
| 9.1.1 | storage | Monitoring and measurement of storage performance were demonstrated through follow-up of material availability, damage incidents, and housekeeping observations discussed during internal reviews and management review in October and November 2024. | OK |
| Clause No. | Requirements/Departement | Evidence | Result |
|---|---|---|---|
| C#4.4 , 6.1, 8.1 C#4.4 , 6.1, 8.1 ,ISO 9001 8.5 | Charge / Discharge Operation | Check sample Vessel Breathing Schedule dated 23/11/2025 Form ??\?\240 From Alexandria container & cargo Handling Company (client) , for vessel “MOLVIA” arrive for breathing from (0205-1400) Wed. ,for Line “MED” and Serial Number “MEDKON Egypt” Check Calling Schedule ETA Time 1000 dated 22/11/2025 Report , ATA Time 1240 dated 22/11/2025 Expected , ATB Time 0415 dated 23/11/2025 Actual Breathing , ATW time 0430 dated 23/11/2025 actual start work Check Shipping Manifest list for Ship “Jolly Clivia “ V255400 ETA 27/09/2025 from Alexandria Port to port “Mombasa “ 40 FT containers ,Discharge port “VGM” Date 26/09/2025 MOM#19420 Seal No. M2421451 for Container No. CXDU18383200 S/O 56144 Check Discharge Operation Discharge List of M/V Jolly Clivia Ship , Container Size 40 type OT “open top” Container No. LMCVO0820431 DV , POL ITGOA POD EGALY Seal No. M2443559-1044221 Weight 7620 Date for Container Arrive 27/09/2025 |
C |
| C#4.4 , 6.1, 8.1 ,ISO 9001 8.5 | Lashing Operation | Process : Receive Email for Ship Breathing at same day., The email contain chart for Bear with Beta Moliva from 1 to 6 ( Beta No. 1, 2,..6). Then operation team can determine location for cranes required which in this case No. 80,81 these big cranes are stationaries and belongs to client “ Alexandria container & cargo Handling Company” and from Client planning for ship operation use planner in BAY 7 with the following steps 1) remove stickers from container and 2) the other team remove the lashing from Deck , and 3) Group 3 removing sticker from bear , checked safety and handling operation for discharge |
C |
| C#4.4 , 6.1, 7.1.3,7.1.5,8.1 | maintenance operation | Check request No 1/2025 dated 18/4/2025 in form QHSE-03-01 for Triton equipment with oil leak problem for root cause investigation replacement for non original spare parts. Environmental Risk have been identified for oil leakage due to failure in engine for loading equipment the assessment 1 for compliance with law and impact and 2 for impact location and current control For compliance 1 mean from 70%-100% compliance , for impact severity 1 mean high but can be recovered , for impact location 2 mean operation location , for current control 2 mean effective control Risk assessment result = 1x1x2x2=4 , the assessment result RA<=4 mean it is important and RA>4 mean it is not important and no control required. |
C |
| C#10.2 ISO 45001 | Incident investigation | Check Incident investigation form QHSE-21-01 incident date 13/9/2025 and the accident description is falling of one of lashing worker name “ Abd ela aziz “ from level two which lead to broken of his right arm this done in reefer container area and root cause initially that the land is not flat enough | C |
| C#9.1 ISO 14001,ISO 45001 | H&S and environmental compliance | QSEF-13-03 measurements done by Occupational health high institute ( governmental organization ) in Area 28 dated 6/2/2025 report “Occupational health & air pollution research unit “ contain for heat stress 17.9 C , SO2 0.21 mg/m3 , NO2 0.52 mg/m3 , CO 170 for equipment BELOTT1/4817 . Notes in the report : required to have refence in the report for testing equipment S/N & P/N and calibration certificates and supported document that this institute have been accredited from Ministry of environment - Environmental and occupational hygiene measurements were carried out by the Health and Environment Research & Studies Unit – Alexandria University. The survey included measurements of illumination levels, noise intensity, total suspended particulates (TSP) in the workplace air, and concentrations of gases SO? and NO? in the working environment. Measurement reports were available and documented. |
C |
| 4.2 | QA | - An Interested Parties Register (QSEF-23-01) is established to identify relevant interested parties and their needs and expectations. The register includes, among others, Alexandria Port Authority and the Social Insurance Authority, together with their respective requirements related to the company’s shipping and yard activities. | C |
| 6.1 / 6.1.3 | QA | - The company has identified applicable legal and other requirements related to its activities and services and documented them in the form QSEF-14-01. The form lists the relevant laws, regulations and other obligations applicable to the organization. | C |
| 4.3 / 4.4 / 7.5 | QA | - An integrated QHSE Manual (QHSE-M) dated 01/09/2024 is established, describing the company scope, applicable QHSE requirements and the main processes of the management system. The manual defines the scope of activities related to shipping and handling of food products in the yard and references the relevant procedures and controls. | C |
| 8.5 / 8.6 / 9.1 | QA | - The company uses a Statement of Facts form (QSEF-06-02) to document the main operational events and timings related to vessel and cargo handling (e.g. arrival/departure, start and end of loading/unloading, delays and relevant remarks). The completed Statement of Facts is maintained as part of the job file and signed by the concerned parties. - The use of the Statement of Facts form QSEF-06-02 provides clear and traceable documentation of operational activities and timings, supporting effective control and verification of service provision - The use of the Statement of Facts form QSEF-06-02 provides clear and traceable documentation of operational activities and timings, supporting effective control and verification of service provision |
C |
| 6.2 / 9.1 | QA \ Objectives | - Documented quality objectives are established using form QSEF-15-01. A sample objective was reviewed: increasing the vessel operation rate to a minimum of 23 movements during the year 2025. Monthly KPI monitoring records for this objective were checked and showed that performance is being measured and followed up on a regular basis. | C |
| 5.3 / 7.2 | QA | - Job descriptions are documented using form JD-DD-00, which defines responsibilities and authorities for each position. A sample job description for Mr. Ahmed Saeed – Reefer Operations Manager was reviewed and found to clearly describe his role, responsibilities and reporting lines in relation to reefer operations. | C |
| 4.4 / 8.5.1 | QA | - Lashing activities are controlled through the documented Work Instruction for Lashing WI-14, which defines the steps, responsibilities and safety precautions for securing containers/cargo. In addition, procedure QSEP-01-01 (clause 4.4) describes the main operational processes and their interactions, including lashing as part of the terminal/yard operations. | C |
| 8.2 | Emergency Respond | - An Emergency and Evacuation Plan for 2025 (QSEF-18-01-B) is established, defining potential emergency scenarios, evacuation routes, assembly points, roles and responsibilities, and communication channels for the company’s yard and terminal operations. | C |
| 6.1.2 | Risk Managment (EMS) | - Environmental aspects and impacts have been identified and evaluated using the Environmental Aspects and Impacts Register QSEF-13-01, dated 01/01/2025. The register lists the company’s activities in the yard and terminal, associated environmental aspects (e.g. waste, emissions, spills, noise, energy use) and their significance ratings. | C |
| 6.1.2 | Risk Managment (H&S) | - Hazards and risks related to the company’s activities have been identified and evaluated using the Risk Assessment Register QSEF-12-01. The register covers the main yard and terminal operations, lists identified hazards, evaluates likelihood and severity, and defines corresponding control measures. | C |
| 9.3 | Managment Review | - A management review of the integrated QHSE management system was conducted and documented using form QSEF-17-01 on 01/09/2024. The record shows that the performance of the system, including objectives, audit results, nonconformities, customer feedback and resource needs, was reviewed by top management. | C |
| 7.1 / 8.5.1 / 8.5.2 | Operation | - A preventive maintenance plan for heavy equipment (QSEF-22-2) is established and supported by an updated equipment register (QSEF-22-2), last updated on 06/11/2025, listing all heavy equipment used in the yard. A specific corrective maintenance activity was traced for MAFI 26, where an electrical fault in the cooler was repaired and recorded in the Equipment Maintenance Record QSEF-22-05 dated 22/11/2025. The record shows the reported fault, repair actions taken and confirmation of completion. - An inspection was carried out for the American crane No. 120 / 7824, and the results of the inspection were recorded in the relevant lifting equipment inspection form […]-22-03. The form shows the identification of the crane, inspection date and the checks performed, with the status of the equipment documented. - An inspection certificate and report for the Lattice Crane (certificate No. 9945-01, dated 9/9/2025) were reviewed, issued by an approved third-party inspection company. This crane is included within a group of 55 pieces of equipment that were inspected and certified. The certificate and report confirm the condition and fitness for use of the crane in accordance with applicable requirements. |
C |
| 7.1.5.2 | Calibration | - During the audit of the maintenance activities, it was observed that some of the measuring tools used in maintenance (e.g. instruments used for checking/adjusting equipment parameters) did not have valid calibration labels, and no up-to-date calibration certificates or verification records were available for these tools. | c |
| 7.1 / 7.5 / 8.5 | Document Control | - A dedicated SMART ERP system is used for warehouse management, covering recording, tracking and control of stock movements for materials and products. The system supports item coding, quantities on hand, issues, receipts and stock status for the different stores. | C |