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Edit Audit Report (RECERTIFICATION) for TRIUMPH SHIPPING CO.
Quotation:
GCB-2025-14-0001
Address:
10 Mohamed Masoud St.Wabour El Mayah, Bab Sharqi, Alexandria, Egypt
Contact Person:
Mrs. Yassmin Zaki
Email:
quality@triumphsc.org
Strength Point:
new application for the monitoring of the operation conditions.
Audit Objectives:
Area for Improvement:
ISMS auditors competency need enhancement. Enhance the usage of Control Charts the root cause analysis is Defined but need to be enhanced.
Observation:
Please list any noted observations or issues that can possibly turn to non-conformities.
Minor NCR:
NA
Major NCR:
NA
Team Leader Recommandations:
The QMS is found to satisfy the continue of certification ISO 9001:2015, so the company is recommended for Recertification of ISO 9001:2015 certification.
No. of Man-Days:
Auditors:
Auditor Name
Auditor Role
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Auditee Members:
Auditee Name
Position
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Audit Findings:
Delete
Clause No.
Requirements/Departement
Understanding the organization and its context
Evidence
The business risk process has been checked for the defined of the I&E issues for sample departments such as Technical and shipping agency departments
Result
OK
NC
NA
Delete
Clause No.
Requirements/Departement
Understanding the needs and expectations of interested parties
Evidence
The business risk process has been checked for the defined of the interested parties for sample departments such as Technical and shipping agency departments
Result
OK
NC
NA
Delete
Clause No.
Requirements/Departement
Determining the scope of the QMS
Evidence
The scope has been defined in the QM as Ship Management and Shipping Agency with defined exclusion for 8.3 since there is no design activities and no change in the defined scope
Result
OK
NC
NA
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Clause No.
Requirements/Departement
QMS and its processes
Evidence
The process approach for sample departments have been checked for KPI , input , output, control and resources
Result
OK
NC
NA
Delete
Clause No.
Requirements/Departement
Leadership and commitment
Evidence
Top management commitment has been observed through the opening meeting and closing meeting and the discussion of the previous audit finding as well as the audit result, and implements all the improvement points, also well follow up for all the objectives set.
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Quality policy
Evidence
The quality policy has been checked for continue suitability and communication through the system implementation
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Organizational roles, responsibilities and authorities
Evidence
The JD of some positions have been checked along with the crew list of the M/V, the checked sample have been found to comply with the IMO requirements
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Actions to address risks and opportunities
Evidence
The business risk have been checked with the system implementation and found effective system implementation for the operational control defined
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Quality objectives and planning to achieve them
Evidence
All the defined objectives have good plan with improvement to the QMS. The company objectives has been set indirectly to support Egypt 2030 and IMO green policy setting objectives to decrease the use of papers by 20%. Also the objectives have been set in enhance the quality of the QMS by increase market share by 25%.
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Planning of changes
Evidence
The system has MOC in place, however there is no defined case.
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Resources
Evidence
The resources have been checked for the human resources , the Equipment management include the maintenance and calibration , also the work enviroemntat as well as the infrastructure have been checked for suitability
Result
OK
NC
NA
Delete
Clause No.
Requirements/Departement
Competence
Evidence
The competencies of the M/V crew members have been checked and found comply with the IMO requirements. The sample from crewing is annual apprise for chief officer and the lead accountant from the head office has been checked as well. Part of Company activities are to share in the social responsibilities (CSR). This observed through the ]appanies university' students and Arab Academy as well. Also the traing plan for 2023 has been observed, training from 6/7/2023 to 20/7/2023 and 17/9/2023 to 24/9/2023
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Awareness
Evidence
The awareness of the employees has been checked for the requirements of the company requirements
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Communication
Evidence
The reporting system between the technical department and the operating MVs and found all reports are complete for the checked period. The checked reports done by the Marine superintended and the machine superintended and the Shipping agency reporting for the owned new projects for the client and management
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Documented information
Evidence
The document control procedure implementation has been checked during the audit by review the control of observed procedure and the records.
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Operational planning and control
Evidence
The planning for the operation include the MVs control and the shipping agency operation and projects follow up has been observed to be effective planning During the audit the The operation of M/V Horria2 has been checked. All M/V certificates have been checked using DNV survey website. The website shows that all M/V certificates are complying. Example of certificate checked date survey dated 27-7-2027. Ballast water management 24-10-2025. Also the marine Department has Established new application for the monitoring of the operation conditions to comply with fuel consumption new regulation and the economic of the ship management operation.
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Determination of requirements for products and services
Evidence
All clients' requirements for the selected sample have been checked to be will defined and communicated to the team through email or meeting. The customer feedback is observed to be positive. The client requirement for M/V stolt endurance has been checked through Email dated 15/2/2022 requesting service agency.at Shoukhna Port, to monitor the loading of flow meter from 300 MT/hr to 450 MT/hr. all monitoring of operation done through Whadsapp group and then send by Email. Sample of Data has been checked for message dated 31/12/2022 time 11 AM mass flow rate was 427 MT/Hr COB15766MT temp 28.4°C and the Email dated 31/12/2022@2:15PM
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Design and development of products and services
Evidence
NA
Result
OK
NC
NA
Delete
Clause No.
Requirements/Departement
Control of externally provided processes, products and services
Evidence
The external providers operation and performance have been observed to be controlled Eeeeeeeeesupplies evaluation for year. 2022 has been checked, all suppliers have been evaluated such as (TMS) Sample of PO, Request for Horria2 #65/ 2023 for Compressed an filter dated 5/5/2023 inv# 11045636 Dated 12/5/2023, Recived 18/6/2023. Another sample, Request #61/2023 dated 15/4/2023 for anti heeling system level switch for tank wall. Delivery date was 26/6/2023 by Email dated 5/8/2023.
Result
OK
NC
NA
Delete
Clause No.
Requirements/Departement
Production and service provision
Evidence
The shipmengment and shipping agency operation are the QMS core business found that they provided according to the IMO regulation and Egyptian legal requirements as well as the international requirements. The company provides the shipmagngement services to its own ships. The company also provide shipping agency services to its ships as well as other clients. Such as shipping agency services to Solt endurance M/V. During the audit the operation of shipmagngement service observed form marine Department design program such as Ship followup program. Fleet status at 8 AM on 19/9/2023, voyage monthly reports, the report include Departure, Arrival, shifting as well as data analysis
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Release of products and services
Evidence
All the release activities conducted are reviewed and found as per the company procedure.
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Control of nonconforming outputs
Evidence
There is no case found during the audit.
Result
OK
NC
NA
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Clause No.
Requirements/Departement
Monitoring, measurement, analysis and evaluation
Evidence
The KPIs for selected departments have been reviewed. KPIs have been analyzed using control charts. All proper KPIs control charts observed to be in compliance with QMS. However, the control charts don't show the upper and lower limits. Also customer satisfaction has been observed that customers are satisfied with company services. The company QA dept. has Defined many Data analysis for Different activities, such as operating and shipping agency. The data analysis Las included KPIs, operation parameters, and cargo.
Result
OK
NC
NA
Delete
Clause No.
Requirements/Departement
Internal audit
Evidence
The IA program for the last period has been observed to comply with the requirements of ISO 9001:2015 and company procedure, last IA was conducted in 28/8/2023 with defined 11 NCRs and 3 AFI. Last ISM audit conducted by DNV dated 10/2022. As part of ISM audit is the ISMS audit, so , the ISMS auditors competency need enhancement.
Result
OK
NC
NA
Delete
Clause No.
Requirements/Departement
Management review
Evidence
The MR is conducted in 30/3/2023 to discuss all the operation and system performance of 2022 and the risk effect on market and the improvement for the next period.
Result
OK
NC
NA
Delete
Clause No.
Requirements/Departement
General
Evidence
The company has used all the defined tools of improvement by the ISO 9001 especially the objectives to improve the business and enhance the operational control to increase the opportunities.
Result
OK
NC
NA
Delete
Clause No.
Requirements/Departement
Nonconformity and corrective action
Evidence
The NCRs have reviewed for the proper corrective actions and determination of root cause analysis. The conceive actions have been checked for Defined NCRs, however, the root cause analysis is Defined but need to be enhanced.
Result
OK
NC
NA
Delete
Clause No.
Requirements/Departement
Continual improvement
Evidence
The continual improvement has been observed through the new activities found on the shipping agency department and the MVs availability
Result
OK
NC
NA
Delete
Clause No.
Requirements/Departement
Use of logo and trademark
Evidence
The use of logo was used as per GCB requirements
Result
OK
NC
NA
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