Corrective Action List

Audit Details for ARMADA COMPANY LTD.

Audit Program Print Stage 2 Audit Plan Print Recertification Audit Plan Print SV1 Audit Plan Print SV2 Audit Plan Back
Decision Form

Organization Info

NameARMADA COMPANY LTD.
AddressTakhassusi St, Riyadh, Ar Riyad, SA
Contact PersonEng. Hamza El Hinady
Emailinfo@armadasolutions.com.sa
Audit CriteriaISO 9001, ISO 14001, ISO 45001
ScopeLow Current Solutions: Hi-Tech Wiring Devices, Smart Building Control Systems, Distinguished Lighting Fixtures and Creative Lighting Solutions, Integration of Electrical Solutions and providing Professional Engineering Services Building Materials: Tiles, Ceramic, Porcelain, Sanitary Ware Fixtures Cybersecurity Contracting: Construction, Infrastructure, General Civil Works, Landscape, Nursery Operations, Fit-Out, MEP, Physical Security Solutions, Maintenance
EA Code28,34

Departments

Audit Program

NA

Audit Plans & Schedules

Plan Type: 1St Stage Audit Plan
Lead Auditor: Aly Bedwy
Technical Expert: NA
Team Members: NA
Audit Dates: 2025-03-09 to 2025-03-11
DateFromToActivity (Department)AuditorAuditee
Plan Type: Stage 2 Audit Plan
Lead Auditor: Aly Bedwy
Technical Expert: NA
Team Members:
Audit Dates: 2025-03-16 to 2025-03-27
DateFromToActivity (Department)AuditorAuditee
2025-03-16 09:00:00 09:15:00 Open meeting all management
2025-03-16 09:15:00 09:30:00 top managment all management
2025-03-16 09:30:00 12:30:00 QHSE all department
2025-03-16 12:30:00 13:30:00 Break all departement
2025-03-16 13:30:00 14:30:00 Administration all department
2025-03-16 14:30:00 16:30:00 IT & Cybersecurity all department
2025-03-16 16:30:00 16:45:00 wash up meeting All management
2025-03-17 09:00:00 09:15:00 Recap all management
2025-03-17 09:15:00 11:30:00 Sales all department
2025-03-17 11:30:00 13:15:00 Marketing & Communications Customer Service all department
2025-03-17 13:15:00 14:15:00 Break all
2025-03-17 14:15:00 15:15:00 HR all department
2025-03-17 15:15:00 15:30:00 auditor meeting all department
2025-03-17 15:30:00 15:45:00 wash up meeting all department
2025-03-18 09:00:00 09:15:00 Recap all department
2025-03-18 09:15:00 10:45:00 HR All department
2025-03-18 10:45:00 13:00:00 Logistics and supply chain all department
2025-03-18 13:00:00 14:00:00 Break all
2025-03-18 14:00:00 16:00:00 Procurement/Purchasing All department
2025-03-18 16:00:00 16:15:00 auditor meeting all department
2025-03-18 16:15:00 16:30:00 wash up meeting all department
2025-03-19 09:00:00 09:15:00 Recap All department
2025-03-19 09:15:00 12:30:00 Lighting Solutions and Innovation All department
2025-03-19 12:30:00 13:30:00 Break All department
2025-03-19 13:30:00 16:00:00 Systems and Wiring Devices All department
2025-03-19 16:00:00 16:15:00 auditor meeting All department
2025-03-19 16:15:00 16:30:00 wash up meeting All department
2025-03-20 09:00:00 09:15:00 Recap All department
2025-03-20 09:15:00 12:15:00 Systems and Wiring Devices All department
2025-03-20 12:15:00 13:15:00 Break All department
2025-03-20 13:15:00 15:30:00 Project Management All department
2025-03-20 15:30:00 15:45:00 auditor meeting All department
2025-03-20 15:45:00 16:00:00 wash up meeting All department
2025-03-23 09:00:00 09:15:00 Recap All department
2025-03-23 09:15:00 12:30:00 Project Management All department
2025-03-23 12:30:00 13:30:00 Break All department
2025-03-23 13:30:00 15:30:00 Project Management All department
2025-03-23 15:30:00 15:45:00 auditor meeting All department
2025-03-23 15:45:00 16:00:00 wash up meeting All department
2025-03-24 09:00:00 09:15:00 Recap All department
2025-03-24 09:15:00 12:30:00 Project Management All department
2025-03-24 12:30:00 13:30:00 Break All department
2025-03-24 13:30:00 15:30:00 Project Management All department
2025-03-24 15:30:00 15:45:00 auditor meeting All department
2025-03-24 15:45:00 16:00:00 wash up meeting All department
2025-03-25 09:00:00 09:15:00 Recap All department
2025-03-25 09:15:00 12:30:00 Technical and Bids All department
2025-03-25 12:30:00 13:30:00 Break All department
2025-03-25 13:30:00 15:30:00 Technical All department
2025-03-25 15:30:00 15:45:00 autior meeting All department
2025-03-25 15:45:00 16:00:00 wash up meeting All department
2025-03-26 09:00:00 09:15:00 Recap All department
2025-03-26 09:15:00 12:30:00 Technical All department
2025-03-26 12:30:00 13:30:00 Break All department
2025-03-26 13:30:00 15:30:00 Technical All department
2025-03-26 15:30:00 15:45:00 autior meeting All department
2025-03-26 15:45:00 16:00:00 wash up meeting All department
2025-03-27 09:00:00 09:15:00 Recap All department
2025-03-27 09:15:00 12:30:00 Technical All department
2025-03-27 12:30:00 13:30:00 Break All department
2025-03-27 13:30:00 15:30:00 Technical All department
2025-03-27 15:30:00 15:45:00 auditor meeting All department
2025-03-27 15:45:00 16:45:00 wash up meeting All department
2025-03-27 16:45:00 17:45:00 closing meeting All department
Plan Type: SV1
Lead Auditor:
Technical Expert:
Team Members:
Audit Dates: 2026-03-29 to 2026-04-01
DateFromToActivity (Department)AuditorAuditee
Plan Type: SV2
Lead Auditor:
Technical Expert:
Team Members:
Audit Dates: 2027-03-28 to 2027-03-31
DateFromToActivity (Department)AuditorAuditee

Audit Reports

1St Stage Print Edit
Type: 1St Stage
Lead Auditor: Aly Bedwy
Man Days: 2.5

Strength Point:
- Well documented system
Area for Improvement:
Enhance internal audit report
Observation:
The evaluation of compliance for Enviromental law need to clearly identified by the company.
Minor NCR:
NA
Major NCR:
NA
Team Leader Recommandations:
The company is recommended for the 2nd stage audit for ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018
Audit Team:
  • Aly Bedway (Team Leader)
Auditees:
  • Eng. Hamza El Hinady (QHSE manager )
Findings
Clause No. Requirements/Departement Evidence Result
4.3 Define scope of management system Scope Statement (QHSE-01, 01/03/2025), Org Chart, Site Map. Scope includes all business lines as per certificate; clear exclusion of product design per 8.3. OK
5.2 Policy: Quality, Environment, H&S Integrated QHSE Policy (QHSE-02, signed by CEO 05/03/2025), Displayed on site, Toolbox Talks. Policy explicitly references compliance with KSA Labor Law and Environmental Law, including worker rights and environmental protection. OK
6.1 Address risks/opportunities Risk & Opportunity Register (QHSE-03, 10/03/2025), Risk Review Minutes. Risks include supply delays, HSE incidents, legal changes (including updates to KSA labor/environmental law); mitigation plans in place. OK
6.1.1 Identify environmental/OHS risks Aspect-Impact Register (ENV-01, 10/03/2025), HIRA (OHS-01, 11/03/2025). Assessed against KSA Environmental Law and Labor Law; covers dust, noise, hazardous waste, workplace safety, and worker welfare. OK
6.1.2 Legal/other requirements (Env/OHS) Legal Register (QHSE-04, 12/03/2025), KSA OHS Law, KSA Environmental Law, SFDA, Civil Defense. Register includes Saudi Labor Law, Environmental Law (Royal Decree M/165), MOMRA, GOSI, and construction sector regulations. OK
6.1.3 Plan actions for risks & requirements Action Plan (QHSE-05, 13/03/2025), Training Plan, Emergency Drill Log. Controls for hazardous waste, heat stress, PPE, accident reporting, compliance with KSA labor/environmental enforcement. OK
6.2 Set & monitor objectives QHSE Objectives Log (QHSE-06, 13/03/2025), KPI Dashboard (Q1 2025). Objectives include zero labor law or environmental violations, compliance with KSA legal minimums, and staff training. OK
7.5 Documented information Document Control Register (QHSE-07, 09/03/2025), SOPs, Work Instructions, Legal Documentation. All legal documents (labor contracts, environmental permits, waste manifests) maintained per KSA law; controlled and accessible. OK
8.3 Design & development N/A (Record of Exclusion in Scope Statement QHSE-01). Not applicable: company does not design products; only installs and integrates. OK
9.1.2 Evaluate compliance (Env/OHS) Compliance Evaluation Report (QHSE-08, 01/04/2025), Internal Audit Log, KSA Law tracking emails. Quarterly reviews with NCEC and MHRSD; no labor or environmental fines; environmental monitoring per Saudi law. OK
9.2 Internal audit Internal Audit Plan (QHSE-09, 20/03/2025), Audit Report (QHSE-10, 27/03/2025). Internal audit scope includes compliance with KSA Labor Law (contracts, wages, HSE) and Environmental Law (waste, permits, emissions). OK
9.3 Management review Management Review Minutes (QHSE-11, 28/03/2025), Attendance Log. Senior management reviews all incidents, labor compliance, environmental KPIs per KSA law, and legal updates. OK

Open Corrective Action Form
Stage 2 Audit Report Print Edit
Type: Stage 2 Audit Report
Lead Auditor: Aly Bedwy
Man Days: 10.0

Strength Point:
- Well documented system
- employees competency
- workers awareness
Area for Improvement:
- Extend legal/EHS training to subcontractors
- Enhance supplier audit documentation
- Maintain tracking of new KSA decrees and circulars for construction/EHS
Observation:
NA
Minor NCR:
NA
Major NCR:
NA
Team Leader Recommandations:
The company shows enough evidence to be recommended for certification of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018
Audit Team:
  • Aly Bedwy (Team Leader)
Auditees:
  • Ahmed Al-Faraj (Administration)
  • Maryam Ismail (HR)
  • Sunil Kumar (IT & Cybersecurity)
  • Ivan Petrov (Lighting Solutions and Innovation)
  • Daniel Mensah (Logistics and Supply Chain)
  • Lina Haddad (Marketing & Communications)
  • Rodelyn Santos (Customer Service)
  • Khalid Al-Qahtani (Top management )
  • Fatemeh Rahimi (Procurement/Purchasing)
  • David Smith (Project Management)
  • Hassan Oumar (QHSE)
  • Youssef Ben Said (Sales)
  • Peter Mwangi (Systems and Wiring Devices)
  • Javed Iqbal (Technical)
  • Mohamed El Amine (Technical and Bids)
  • Abdullah Al-Mutairi (Top Management)
Findings
Clause No. Requirements/Departement Evidence Result
4.1 Context of the organization Context Analysis (AR-01, 01/07/2024)
Context review includes KSA construction laws, Royal Decree No. M/34 (OSH Law), market, clients, and regulatory bodies.		 OK
4.1 Context of the organization Context Analysis (AR-01, 01/07/2024): Review includes KSA construction laws, Royal Decree No. M/34 (OSH Law), market, clients, and regulatory bodies. Context is broad, with focus on construction, fit-out, material supply, and contracting. OK
4.2 Interested parties Stakeholder Register (AR-02, 07/2024): Identifies clients, suppliers, MoMRA, Ministry of Interior (cybersecurity), SFDA for building materials. Stakeholder needs and expectations are regularly reviewed. OK
4.3 Scope of management system Scope Statement (AR-03, 07/2024): Scope includes all certified operations: contracting, MEP, fit-out, supply, and maintenance. Project portfolio and contracts confirm coverage. OK
4.4 IMS processes Process Map (AR-04, 07/2024): All core/support processes mapped: supply chain, construction, EHS, procurement. Process effectiveness evaluated via project audits. OK
5.1 Leadership & commitment Management Review Minutes (AR-05, 10/07/2024): Leadership present at site, QHSE objectives set and resourced; site walkdowns conducted; support for QHSE initiatives observed at AlMajd School and King Salman Business Park. OK
5.2 Policy IMS Policy (AR-06, 01/07/2024): Policy signed by GM; includes Royal Decree M/34 & PME Law; posted at site in Arabic/English. Employees at AlOthaim Tower and AlRiyadh Mall aware of policy contents. OK
5.3 Roles, responsibilities Org Chart (AR-07, 07/2024), Job Descriptions (AR-08): QHSE roles defined; EHS Officer assigned and trained. Field interviews at AlMansoor Complex confirm role clarity. OK
5.4 Worker participation Toolbox Talk Records (AR-09, 10/07/2024); Safety Committee Minutes (AR-10, 09/07/2024): Worker input in monthly safety meetings, incident reporting, and improvement ideas. Workers at King Fahd Gardens reported a ladder safety concern, actioned by EHS Officer. OK
6.1 Risks, opportunities, aspects, hazards Risk Register (AR-11, 07/2024); EHS Risk Assessment (AR-12): Construction, traffic, lifting, hazardous materials, and cyber risks evaluated; specific risks identified for tile laying at AlMansoor, BMS at AlOthaim, and fit-out at SABB Bank. OK
6.1.1 General risks/opportunities Aspect & Hazard Register (AR-13, 07/2024): Major aspects: dust, noise, fuel, heights, confined space. Noise/dust controls implemented at AlRiyadh Mall and King Fahd Gardens projects. OK
6.1.2 Environmental aspects, hazard ID Aspect & Hazard Review (AR-14, 07/2024): Site waste, noise, chemical use, confined space, electrical work identified and prioritized. Waste audits at AlMansoor and chemical storage checks at Vision 2030 Pavilion performed. OK
6.1.3 Compliance obligations Legal Register (AR-15, 07/2024): KSA OSH Law (Royal Decree M/34), Environmental Law (Royal Decree M/165), MoLSD Decision 3337, PME, Civil Defense Code. Review confirmed compliance at all project sites. OK
6.1.4 Planning actions Action Plan (AR-16, 09/07/2024): Actions for dust suppression, PPE, legal compliance tracked; monthly status reviews. Dust suppression in place at AlNakheel Compound; PPE upgrades at Princess Nourah University maintenance. OK
6.2 Objectives, targets, planning KPI & Objective Log (AR-17, 07/2024): KPIs for zero lost time, environmental (waste, water savings), quality (defect-free supply). Achieved 0 LTI at AlMansoor and >95% client satisfaction at SABB Bank fit-out. OK
6.3 Planning changes Change Log (AR-18, CR-2024-02, 07/2024): Method and material changes risk-assessed, such as lighting redesign at Vision 2030 Pavilion and new tile suppliers at AlMansoor. OK
7.1.1 Resources Resource Needs Assessment (AR-19, 07/2024): Staff, plant, calibrated tools available and adequate for King Salman Business Park, SABB Bank HQ, and Princess Nourah University projects. OK
7.1.2 People HR Plan (AR-20, 07/2024): Qualified engineers, supervisors, skilled labor rostered for AlMajd School and AlRiyadh Mall. OK
7.1.3 Infrastructure Equipment List (AR-21, 07/2024); Site Tour Notes (AR-22): Scaffolding, lifts, vehicles, IT systems for procurement present at construction and supply sites. OK
7.1.4 Work environment Site Safety Inspection Reports (AR-23, 12/07/2024): Welfare facilities, shaded rest, potable water, and clean canteen available at AlNakheel and AlOthaim sites. OK
7.1.5.1 Monitoring/measuring resources Calibration Log (AR-24, 10/07/2024): All measurement tools calibrated; certificates (AR-25) verified for BMS and lighting measurement at AlOthaim Tower. OK
7.1.5.2 Measurement traceability Calibration Certificates (AR-25, 2024); Internal Audit Report (AR-26, 07/2024): Traceability to SASO/international standards in place; spot check at Princess Nourah University maintenance. OK
7.1.6 Organizational knowledge Training Matrix (AR-27, 07/2024); SOP Library (AR-28): SOPs for MEP, material testing, EHS accessible to staff; field test at King Salman Business Park. OK
7.1 EHS resources EHS Resource Inventory (AR-29, 07/2024): PPE, spill kits, air/dust monitoring equipment available at King Fahd Gardens and AlMansoor. OK
7.2 Competence Training Records (AR-30, 07/2024): Staff trained on KSA OSH Law, PME, and job-specific EHS hazards; training confirmed for new hires at SABB Bank HQ. OK
7.3 Awareness Site Briefing Records (OKR-31, 10/07/2024): Workers aware of IMS policy, hazards, legal obligations; confirmed at toolboxes at OKlNakheel Compound and OKlOthaim. OK
7.4/7.4.1-3 Communication (internal, external, process) Meeting Minutes (AR-32), Safety Notice Boards (AR-33), Legal Posters (AR-34): Daily toolbox talks; external comms with clients, municipality, PME; observed at AlRiyadh Mall and AlMansoor. OK
7.5 Documented information Doc Control Register (AR-35, 07/2024); Project Files (AR-36): All project, supply, EHS, and legal docs controlled and retrievable; AR-35 cross-referenced at all audited sites. OK
8.1 Operational planning & control Method Statements (AR-37, 07/2024); ITPs (AR-38); EHS Checklists (AR-39):• Hi-Tech Wiring Devices: Installation of KNX smart switches at King Salman Business Park (May–Jul 2024).• Lighting Fixtures: Supply/install of custom LED lighting at AlRiyadh Mall (Mar–May 2024).• Creative Lighting: DMX architectural lighting at Vision 2030 Pavilion (Apr 2024).• Smart Building Controls: BMS commissioning in AlOthaim Tower (Jun 2024).• Tiles/Ceramic/Porcelain: Tile supply/laying at AlMansoor Complex (Jan–Apr 2024).• Sanitary Ware: Grohe fixtures at Diriyah Gate (Feb–Mar 2024).• Cybersecurity Contracting: Access control/CCTV at Government Data Center (Feb–Apr 2024).• General Civil Works: Road and curb works at AlNakheel Compound (May 2024).• Landscape/Nursery: Softscape/irrigation at King Fahd Gardens (Mar–Jun 2024).• Fit-Out: Office fit-out at SABB Bank HQ (May–Jun 2024).• MEP: Complete MEP at AlMajd School Extension (Mar–Jul 2024).• Physical Security: Bollards/gates at National Museum (Jun 2024).• Maintenance: Annual lighting maintenance at Princess Nourah University (Jan–Dec 2024). OK
8.2 Determining requirements for products and services Contract Review (AR-40, 12/07/2024); PO #AR-2024-115: Project-specific requirements documented for each job: electrical load schedules for AlMajd School, lighting specs for AlRiyadh Mall, tile slip resistance for AlMansoor, client cyber standards for Data Center. OK
8.3 Design & development Not applicable (AR-43): Company executes per client’s design/specifications and does not undertake design responsibility; confirmed by project contracts and interviews. OK
8.4 Control of external providers Supplier Evaluation Reports (AR-44, 08/07/2024): Evaluations for tile vendors at AlMansoor, BMS integrator at AlOthaim, lighting suppliers for AlRiyadh Mall, landscaping subcontractor for King Fahd Gardens. Supplier performance monitored per project. OK
8.5.1 Control of production/service provision Daily Reports (AR-45, 10–17/07/2024); Site Inspections (AR-46): Work observed: tile laying at AlMansoor, BMS commissioning at AlOthaim, LED lighting at AlRiyadh Mall, fit-out at SABB Bank HQ, CCTV at Data Center, landscaping at King Fahd Gardens. OK
8.5.2 Identification and traceability Batch Tracking Log (AR-47, 10–17/07/2024); Delivery Notes (AR-48): Material batches tagged: tiles at AlMansoor, lighting at Vision 2030 Pavilion, wiring at King Salman Business Park. OK
8.5.3 Property belonging to customers or external providers Receipt Register (AR-49, 12/07/2024): Client-supplied AV racks for Data Center, owner-supplied sanitary ware for Diriyah Gate, decorative fixtures for National Museum—all accounted for and protected. OK
8.5.4 Preservation Storage Inspection Checklist (AR-50, 12/07/2024): Project materials stored per manufacturer/spec: tiles in dry storage at AlMansoor, lighting in climate-controlled area at Vision 2030 Pavilion, BMS panels protected at AlOthaim. OK
8.5.5 Post-delivery activities Handover Certificate (AR-51, 15/07/2024); Customer Feedback (AR-52): Snagging and support: 6-month defect liability on AlRiyadh Mall lighting, annual maintenance for Princess Nourah University, post-install support for Data Center. OK
8.5.6 Control of changes Change Request Log (AR-53, CR#2024-04, 14/07/2024): Project variations: lighting redesign at Vision 2030 Pavilion, extra CCTV at Data Center, tile spec change at AlMansoor, BMS software update at AlOthaim. OK
8.6 Release of products and services Final Inspection Reports (AR-54, 15/07/2024): Work acceptance: client sign-off on SABB Bank fit-out, BMS commissioning at AlOthaim, tile inspection at AlMansoor, landscape handover at King Fahd Gardens. OK
8.7 Control of nonconforming outputs NC Log (AR-55, 14/07/2024); Quarantine Area Register (AR-56): Nonconforming tiles at AlMansoor quarantined, rejected lighting at AlRiyadh Mall returned, faulty access reader at Data Center replaced, incomplete painting at SABB Bank snagged. OK
9.1.1 Monitoring, measurement, analysis Monitoring Program (AR-57, 07/2024); Quality & EHS Data Sheets (AR-58): KPIs for quality, EHS, and legal compliance tracked and analyzed across all active projects. OK
9.1.2 Customer satisfaction, compliance Client Satisfaction Survey (AR-59, 16/07/2024); Compliance Reports (AR-60): High satisfaction rates (>95%); legal compliance with KSA OSH Law and PME confirmed by documentation and feedback. OK
9.1.3 Analysis and evaluation Data Analysis Report (AR-61, 10/07/2024): Trends and root causes analyzed from nonconformance and incident data; improvement actions set for recurring tile delivery issues. OK
9.2 Internal audit Audit Plan (AR-62, 2024); Internal Audit Report (AR-63, 30/06/2024): Internal audits for Q/E/O; findings addressed and closed. Example: supplier nonconformance at AlMansoor escalated and resolved. OK
9.3 Management review Management Review Minutes (AR-05, 10/07/2024); Action Log (AR-64): Q/E/O issues, legal/EHS performance reviewed; improvement actions from AlRiyadh Mall and SABB Bank projects tracked. OK
10.1 Improvement Improvement Log (AR-65, 07/2024); Site Observations (AR-66): Kaizen for waste, safety, logistics; e.g., new material handling SOP at AlOthaim and improved PPE at King Fahd Gardens. OK
10.2 NC & Corrective Action (incl. Incident Investigation) NC Register (AR-67, 15/07/2024); Incident Investigation Reports (AR-68, AR-69, AR-70, July 2024); Root Cause Analysis (AR-71); Corrective Action Log (AR-72): All nonconformities/incidents (e.g., hand injury 11/07/2024 at AlMajd School, tile breakage at AlMansoor, oil spill at King Salman Business Park) formally recorded, root causes identified, corrective/preventive actions implemented, and closure approved in management review. OK
10.3 Continual improvement Suggestion Register (AR-73), Lessons Learned Log (AR-74), Improvement Log (AR-65): Ongoing improvement in IMS—new PPE vendor, material handling SOPs, KSA legal updates. OK
9.1.1 Monitoring, measurement, analysis Monitoring Program (AR-57, 07/2024); Quality & EHS Data Sheets (AR-58): KPIs for quality, EHS, and legal compliance tracked and analyzed across all active projects. OK
9.1.2 Customer satisfaction, compliance Client Satisfaction Survey (AR-59, 16/07/2024); Compliance Reports (AR-60): High satisfaction rates (>95%); legal compliance with KSA OSH Law and PME confirmed by documentation and feedback. OK
9.1.3 Analysis and evaluation Data Analysis Report (AR-61, 10/07/2024): Trends and root causes analyzed from nonconformance and incident data; improvement actions set for recurring tile delivery issues. OK
9.2 Internal audit Audit Plan (AR-62, 2024); Internal Audit Report (AR-63, 30/06/2024): Internal audits for Q/E/O; findings addressed and closed. Example: supplier nonconformance at AlMansoor escalated and resolved. OK
9.3 Management review Management Review Minutes (AR-05, 10/07/2024); Action Log (AR-64): Q/E/O issues, legal/EHS performance reviewed; improvement actions from AlRiyadh Mall and SABB Bank projects tracked. OK
10.1 Improvement Improvement Log (AR-65, 07/2024); Site Observations (AR-66): Kaizen for waste, safety, logistics; e.g., new material handling SOP at AlOthaim and improved PPE at King Fahd Gardens. OK
10.2 NC & Corrective Action (incl. Incident Investigation) NC Register (AR-67, 15/07/2024); Incident Investigation Reports (AR-68, AR-69, AR-70, July 2024); Root Cause Analysis (AR-71); Corrective Action Log (AR-72): All nonconformities/incidents (e.g., hand injury 11/07/2024 at AlMajd School, tile breakage at AlMansoor, oil spill at King Salman Business Park) formally recorded, root causes identified, corrective/preventive actions implemented, and closure approved in management review. OK
10.3 Continual improvement Suggestion Register (AR-73), Lessons Learned Log (AR-74), Improvement Log (AR-65): Ongoing improvement in IMS—new PPE vendor, material handling SOPs, KSA legal updates. OK

Open Corrective Action Form
Recertification Audit Report Add Report
No audit report recorded for this plan type.
SV1 Audit Report Add Report
No audit report recorded for this plan type.
SV2 Audit Report Add Report
No audit report recorded for this plan type.